Privacy Policy
Last updated: 30 October 2026
This policy explains how ROVEN — Private Real Estate Office (“ROVEN”, “we”) handles personal data you submit through this website, in line with the EU General Data Protection Regulation (GDPR) and Spanish data protection law.
Who is responsible for your data
ROVEN, a private real estate office based in Spain, is the controller of the personal data submitted through this website. You can contact us about your personal data at any time using the enquiry form on our home page.
What we collect
We only collect the information you choose to provide in the enquiry form:
- your name;
- your email address and/or phone number;
- any details you share about your plans.
This website does not use analytics, advertising or tracking technologies, and it does not set cookies. Fonts and images are served from our own website.
Why we use it
We use your details only to respond to your enquiry and, where you ask us to, to take steps towards providing our advisory services. The legal bases are the steps you request before entering into a contract and our legitimate interest in replying to messages addressed to us (Article 6(1)(b) and (f) GDPR).
Who receives it
Your enquiry is transmitted through the technical providers that host this website and deliver its messages to us, acting on our behalf and only for that purpose. Where such providers process data outside the European Economic Area, appropriate safeguards such as the European Commission’s Standard Contractual Clauses apply. We do not sell your data or share it for marketing purposes.
How long we keep it
We keep your enquiry only for as long as needed to handle your request and any relationship that follows, and for any period required by law.
Your rights
You may request access to, rectification or erasure of your personal data, restrict or object to its processing, and request data portability. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos).